<Urgent help request>IGOR getting stuck in processing data
Thu, 05/07/2020 - 12:10 pm
I am in need of some urgent advice. I am running an IGOR-based software called Tofware which is used to analyze output from a specific time-of-flight mass spectrometer. I can load files to the program, mass calibrate etc. but for some reason, as soon as I try plotting the time series data, IGOR hangs up. [IMAGE FILE ATTACHED] I am totally stuck here and can't proceed with my analysis. Surprisingly, the same software had worked swimmingly well on a lab computer and also on a friend's computer which made me think that this may just need more RAM to work. However, at home, I am trying to test operate on data files that are just a few MB in size so there is no reason for the software to get stuck..My computer has i7, 12 GB RAM and 2 GB of dedicated Nvidia graphics to support RAM. I'm not sure what is making IGOR hang up in processing.
Can someone please advise what may be the issue here? Since Tofware works perfectly normally on the other computers I have tried, could it be that I am not setting the IGOR environment correctly somehow? I'd be very thankful for any advice..