igor crash when saving graphs in the form of EMF

Dear all,

I have installed and activated igor pro 7 (64-bit). When I saved a graphics file in the format of EMF or copied it, igor pro crashed. My PC is Microsoft surface pro4.

I wonder what’s wrong with it and how to fix it.

 

 

System Information:

IGORVERS:7.08

BUILD:31118

IGORKIND:pro64

FREEMEM:140732484616192

PHYSMEM:17101320192

USEDPHYSMEM:151642112

NSCREENS:1

SCREEN1:DEPTH=32,RECT=0,0,1368,912

 

OS:Windows 10 Home

OSVERSION:6.3.17134

LOCALE:US

IGORFILEVERSION:7.0.8.1

 

Igor Pro Serial number: 71031

Default Igor graphics technology: 3

Screen Resolution: 96

Screen scale factor: 2

Graphics Rendering: Intel(R) Iris(TM) Graphics 540

Qt version (runtime): 5.6.3

Qt version (compiled): 5.6.3

igor crash alert Igor Crash Reports.txt

Unfortunately, the crash reports didn't include the stack backtrace, which has the most useful information about what crashed.

First, please get the latest nightly build- it is possible that the crash has been fixed since your version was released. Choose Help->Igor Pro Nightly Builds, or visit https://www.wavemetrics.net/Downloads/latest7/.

Second, as the message in your screen shot says, please send the file to WaveMetrics. It is probably small enough to send as an email attachment to support@wavemetrics.com

Only WaveMetrics can fix a crash, so the best way to deal with it is to report it directly to support@wavemetrics.com.

Thank you!

We received your email with the diagnostics attachment at WaveMetrics support and will investigate. Thanks.

 

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